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Robertson Quay Hotel, Singapore

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From43US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

15 Merbau Road, Singapore, Singapore, 239032

Robertson Quay Hotel is situated in the vibrant Robertson Quay area, known for its scenic riverfront views. The hotel is strategically positioned near major attractions, including Clarke Quay and Orchard Road. It provides guests with a blend of comfort and convenience in a bustling entertainment precinct. With a focus on privacy and comfort, the hotel caters to both leisure and business travelers.

Location

Robertson Quay Hotel is conveniently located within walking distance to popular entertainment pubs and restaurants along Mohamed Sultan Road, Boat Quay, and Clarke Quay. The hotel is also only a few minutes away from Fort Canning and offers easy access to the Central Business District. Public transportation options, including the Promenade MRT, are about 2.5 km from the hotel, while Changi Airport is 25 km away.

Rooms

The hotel features 150 well-appointed rooms, including individual, double, and connecting options, all equipped with air conditioning. Each room includes a flat-screen TV with cable channels, a hairdryer, and an in-room safe for guest security. Internet access is available at reasonable prices, ensuring guests stay connected during their stay. The rooms are designed to provide comfort and a restful environment.

Eat & Drink

Rosso Vino, a prominent restaurant and wine bar at Robertson Quay Hotel, offers a tranquil atmosphere with alfresco seating along the Singapore River. This dining venue serves authentic Italian cuisine, promising quality and a genuine dining experience. Additionally, The Sailors Restaurant provides a satisfying selection of meals, catering to both hotel guests and visitors.

Leisure & Business

Guests can unwind at the hotel's outdoor pool, enjoy a jacuzzi, or explore the amenities at the Health Club for relaxation and rejuvenation. For business travelers, complimentary wireless Internet access is available throughout the hotel. Childcare services can also be arranged, ensuring convenience for families traveling with children.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Triple Room
Max:
3 persons
13 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Standard Double Room
Max:
2 persons
12 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Connecting Room
Max:
4 persons
24 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Singapore 1.1 km
Airports
Changi (SIN) 21.6 km
Train
Tanjong Pagar KTM Railway Station 2.2 km
Underground
Fort Canning300 m
Clarke Quay MRT Station600 m
Bus
Bus stop200 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking property
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Rooms/ Facilities for disabled
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Multilingual staff

Sports & Fitness

  • Fitness centre
  • Fitness studio

Services

  • Laundry
  • Newspaper service

Dining

  • Continental breakfast
  • Restaurant
  • Bar/ Lounge area
  • Free breakfast

Business

  • Business centre

Children

  • Cots
  • Paid babysitting/ Child services

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool

Room features

  • Wi-Fi in rooms
  • In-room air conditioning
  • In-room safe

Bathroom

  • Hair dryer

Media

  • Flat-screen TV
  • Cable/ Satellite television
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Location

15 Merbau Road, Singapore, Singapore, 239032
Map view
street view
15 Merbau Road, Singapore, Singapore, 239032
Nearby
Mall
Robertson Quay
10 m
Gallery
Singapore Tyler Print Institute
350 m
Restaurants
Saizeriya
500 m
133 New Bridge Road Chinatown Point #02-10 Chinatown Point
Feng Ji Chicken Rice
360 m
221 River Valley Road
Let's Eat
530 m
177 River Valley Road Liang Court Liang Court
Tonkotsu Kazan
550 m
177 River Valley Road Liang Court #01-10 Liang Court
Alegro Churros Bar
570 m
3D River Valley Road #01-13 Clarke Quay
TSUJIRI at The Central
760 m
6 Eu Tong Sen Street #01-74 the Central The Central
Xiao Chen Gu Shi
750 m
3 River Valley Road Traders' Market #01-08 Blk E Clarke Quay
nomVnom
970 m
6 Eu Tong Sen Street #03-105/106/107 Clarke Quay Central

Reviews and Ratings

Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Convenient Location
Bag Storage
Tiny Rooms
Poor Dining
6.2/10
Nice
Rooms
6.5
Location
7.9
Service
6.5
Dining
5.0
Guest reviews
6.2/10
based on 13 reviews
3/5 based on 1214 reviews
5.5
5.5/10based on 2010 reviews
#302 of 375 hotels in Singapore based on Tripadvisor
James
United Kingdom, May  2024
6.4/10

The hotel is situated right in Robertson Quay, surrounded by nice restaurants and bars, with Clarke Quay just a short stroll away. The rooms were clean and comfy, but the check-in was delayed until 9 pm, located above a noisy restaurant. The dining experience was disappointing with limited choices. The location is excellent for accessing various attractions in the city.

Rooms
8.0
The rooms were clean and comfortable, although the check-in delay was inconvenient.
Service
5.0
The service was lacking friendliness and assistance, but there's a good alternative nearby.
Location
9.0
The hotel's location in Robertson Quay is excellent, with easy access to multiple city attractions.
Dining
5.0
The dining options were disappointing with limited choices and cold food.
Facilities
6.0
Lloyd
United States, March  2024
7.4/10

I was pleased with the hotel's convenient location, just a 5-minute walk to the train and bus stations. While the room had a budget feel, the service was top-notch despite a few questionable management policies. The dining options were somewhat lacking, but the hotel's proximity to Clarke Quay's vibrant nightlife was a definite plus.

Rooms
7.0
The room had a budget hotel feel, but everything was clean and tidy. The shower could use some maintenance.
Service
8.0
The service was excellent overall, although there were some odd policies. My luggage wasn't handled in the best way, but the staff were courteous and efficient.
Location
9.0
The hotel's location is great, with plenty of dining options nearby and easy access to public transportation. Clarke Quay offers a bustling nightlife scene just a stone's throw away.
Dining
6.0
The breakfast was adequate but lacked variety. With a more diverse menu, it could have been a more satisfying experience.
Facilities
7.0
The hotel's facilities were sufficient, catering to the basic needs of guests.
Jean
United Kingdom, March  2024
7.2/10

My stay at the hotel had its ups and downs. The rooms were very clean and user-friendly, but unfortunately, there was a strong smell of cigarettes, and I was put in a small room. The service was impressive, with hardworking and extremely friendly staff, but being asked to pay an additional fee for a name correction was a downside. The location was convenient, close to restaurants and shops, but cleanliness around the hotel could have been better. The dining experience was decent, although starting breakfast at 7.30 felt a bit late. Overall, a mix of positive and negative experiences during my stay.

Rooms
7.0
The rooms were very clean and user-friendly, but had a strong smell of cigarettes and felt small.
Service
8.0
The staff were working hard, nice, and extremely friendly. However, requesting payment for a name amendment was a downside.
Location
7.0
The location was convenient, close to restaurants and shops. However, cleanliness issues were noted around the hotel.
Dining
7.0
The dining experience was more than adequate, but the breakfast starting time could have been earlier.
Facilities
The facilities were decent, but could use some improvement in terms of cleanliness and maintenance.
Thomas
United Kingdom, February  2024
6.6/10

The hotel's rooms were noisy and run down, smaller than expected from the pictures, but very clean. The service was friendly overall, with enjoyable complimentary breakfast, although some extra requests required guests to collect them. The location was convenient near Clarke Quay but had issues with cleanliness and noise in the vicinity. The dining experience was subpar with repetitive options and cold food. However, the pool area and surroundings were pleasant.

Rooms
7.0
The rooms were very clean.
Service
8.0
The service was wonderful and friendly.
Location
6.0
The location was good, near Clarke Quay but affected by cleanliness and noise issues.
Dining
5.0
The dining was mediocre with repetitive and cold food.
Facilities
8.0
The facilities and pool area were well-maintained.
Gloria
United States, February  2024
5.0/10

I couldn't recommend staying at this hotel, mainly due to the incredibly small and cramped rooms. They are classified as Deluxe, but they are more like box rooms, especially if you specifically asked for a secluded corner during booking. It felt worse than staying in a hostel.

Rooms
5.0
The rooms are really very small, like a Box room yet classed as Deluxe, requested/specified upon booking, at a secluded corner worse than a hostel.
Service
5.0
I found the main reception staff to be lacking in patience, understanding, and reasonableness. Responses were slow, even for simple requests like having breakfast brought to the room for my sleeping child. The laundry service was not up to standard.
Location
6.0
Despite some positives like being within walking distance of Singapore attractions and great food places, the location is not near an MRT station. On the upside, it was convenient to get taxis, and the metro station is relatively close.
Dining
5.0
The dining experience was a real letdown. Instead of welcoming fare, we were served standard greasy spoon type of food that was of very poor quality. Even the grilled fish, which sounded promising upon booking, wasn't up to par.
Facilities
5.0
The hotel facilities were subpar; there wasn't much to praise here. On the positive side, we could leave our bags after checking out, which was convenient.
Convenient Location
Tiny Rooms
Stephen
United Kingdom, February  2024
7.2/10

The hotel has a great location for exploring the city and enjoying daily workouts by the river or mountains. However, some cleaning issues were noticeable and the dining choices were limited. The staff were friendly and helpful, with attentive service to assist guests in various situations.

Rooms
7.0
The rooms looked new, but some areas like the wallpaper showed signs of aging, needing upgrades.
Service
8.0
The staff were friendly and helpful, although some improvements in attending to guests' needs could enhance the service experience.
Location
8.0
The hotel is near various attractions and nightspots, offering convenience for exploring the city's vibrant life. However, some cleanliness issues were evident on the property.
Dining
6.0
The dining options were basic, serving as a good start for the day, but lacked variety in choosing local dishes.
Facilities
7.0
The facilities provided a decent experience but could benefit from some enhancements to elevate guest satisfaction further.
Gene
United States, January  2024
5.6/10

The hotel location is pretty good, close to Clarke Quay and the riverside, but the room had a strong smell of tobacco smoke and mold. The service was friendly and helpful, especially Jen. The dining options were very basic, and the carpet in some areas was dirty. The facilities seemed outdated, with maintenance issues in the dining area.

Rooms
5.0
The room had a strong smell of tobacco smoke and mold, which was not pleasant. It was small but clean.
Service
8.0
The service was friendly and Jen was very helpful. They were quick to respond and accommodating.
Location
7.0
The hotel is conveniently close to Clarke Quay and a nice walking route along the river. However, some areas were dirty, like the steep ramp with a filthy carpet.
Dining
5.0
The dining options were very basic, lacking variety, and there were maintenance issues in the breakfast area.
Facilities
5.0
The facilities seemed outdated, and there were maintenance issues in the dining area.
Helen
United Kingdom, December  2023
7.0/10

The hotel is conveniently located near popular attractions, making it ideal for exploring the city. The rooms are clean and well-equipped for a comfortable stay, but some issues with window functionality were noted. The service provided was mostly satisfactory, with some communication hiccups. The location offers easy access to public transportation and various dining options, although a slight cigarette-like smell was present. The dining experience is simple with limited choices, leaning towards a basic canteen-style menu. Additional facilities are available, although not extensively commented on.

Rooms
8.0
The rooms are very clean and have everything you need, though on the small side for a family with two small kids during booking. Window functionality in room 416 was an issue due to battery power running out.
Service
6.0
The staff's communication was not consistent, leading to some rude face-to-face interactions and call hang-ups, despite other team members being courteous and helpful.
Location
9.0
The hotel's location is excellent, with easy access to attractions, public transportation, restaurants, and shops. The proximity to Fort Canning MRT Station and Clarke Quay adds to its convenience, although a slight cigarette-like smell was noted.
Dining
5.0
The dining options are basic, with limited choices resembling canteen food. The menu consists of simple items like toast, eggs, and cereal.
Facilities
7.0
Adam
United Kingdom, September  2023
6.6/10

Despite the tiny and worn rooms, and some service issues like missing amenities, the hotel offers a convenient location near Clarke Quay with plenty of dining options. The dining experience is good, especially with the breakfast options, and the facilities are satisfactory.

Rooms
5.0
The rooms are ultrasmall, even after an alleged upgrade. The bathroom lacks space, and there were maintenance issues like a blocked sink. However, the eventual non-smoking room provided some relief.
Service
6.0
There were some instances of service issues, such as entering the room without notice and missing amenities replenishment. However, the staff was friendly overall.
Location
8.0
The hotel's location is ideal for exploring Clarke Quay, with easy access to dining options and nearby attractions. However, seating availability for guests could be a challenge.
Dining
7.0
The dining experience is good with a variety of restaurants, bars, and shopping options nearby. The breakfast presentation over the days I stayed was satisfying.
Facilities
7.0
The hotel offers good dining options and a convenient location near Clarke Quay for nightlife. The facilities meet basic needs, but nothing extraordinary was noted.
Mary
United Kingdom, August  2023
6.8/10

The hotel had everything I needed for a comfortable stay with a good bed, air conditioning, and a great shower. The fantastic views and location were a big plus, but the rooms were on the smaller side.

Rooms
6.0
The room was very small with barely enough room to move.
Service
7.0
The staff were polite and accommodated small requests like ordering a cab or providing an umbrella, but did not go above and beyond.
Location
9.0
The best thing I liked about the hotel was its fantastic location near the entertainment and shopping areas, cultural sites, museums, archives, and MRT station. It was safe and easy to walk around with many attractions nearby.
Dining
5.0
The dining experience was very basic and not very appetizing with repetitive breakfast options.
Facilities
7.0
The facilities were adequate for a comfortable stay.
Jeremy
United Kingdom, May  2023
6.6/10

The hotel is perfectly located near Clarke Quay, offering a vibrant atmosphere with easy access to the city's attractions. The rooms are average in size but with nice finishings, albeit a bit small for two people, and the mattress quality could be improved. The service was a mix of friendliness and some challenges with additional charges, though overall helpful. The location is superb for enjoying the lively Clarke Quay and Fort Canning, making it a central hub for exploration. The dining options were limited and repetitive, lacking variety and healthy choices. Facilities are satisfactory but could use some enhancements.

Rooms
7.0
The rooms were average in size with nice finishings but felt a bit small for two people, and the mattress was not the most comfortable.
Service
6.0
The service was friendly and somewhat helpful, although there were issues with extra charges for the same type of room.
Location
9.0
The location near Clarke Quay and Fort Canning is excellent, offering easy access to multiple attractions and a central, peaceful vibe.
Dining
5.0
The dining experience lacked variety and healthy options, being repetitive throughout the stay.
Facilities
6.0
The facilities are standard and could benefit from some improvements.
Matthew
United Kingdom, May  2023
6.0/10

My stay at the hotel had its ups and downs. The rooms were clean and the new bathroom was a nice touch. However, the noise from the neighboring building was quite bothersome. The service was a mixed bag, with unhelpful staff but a decent laundry service. The location was great for walks but didn't meet all expectations. The dining experience felt more like a hostel, and the breakfast left something to be desired.

Rooms
7.0
The rooms were clean with good beds and a new bathroom, but very small. Suitable for one person.
Service
5.0
The staff, except for the reception desk, were unhelpful and showed little interest in resolving complaints. On the bright side, the laundry service was decent.
Location
8.0
The location was superb for day and night walks, but it fell short of expectations for a Singapore stay.
Dining
5.0
The dining experience felt more like a hostel, with basic offerings served military-style. Good for egg lovers.
Facilities
6.0
Clean
Noisy
Fraser
United Kingdom, April  2023
5.6/10

The hotel location is convenient for exploring the town, near popular attractions like Clark Quay, MRT station, and shops. The rooms were a bit tired and poorly furnished, but being able to check in early without an extra charge was a plus. Service was marred by impoliteness during check-in late at night, but laundry services were available. The dining experience lacked variety and had some service issues, while the hotel facilities seemed in need of maintenance. Overall, a decent stay with some drawbacks.

Rooms
7.0
The rooms were on the smaller side but clean. Being able to check in without extra charges for early arrival was a bonus.
Service
5.0
There were some issues with unpoliteness during late check-in, but laundry services were provided.
Location
8.0
The hotel's location is convenient for a 2-3 day stay, close to Clark Quay, Robertson Quay, and various amenities.
Dining
5.0
The dining experience lacked variety and had service issues, with breakfast being repetitive.
Facilities
5.0
Facilities appeared in need of maintenance and lacked variety.
Great central location
Room condition
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Rooms and Guests2 Guests, 1 Room